User Data Deletion

How to request deletion

Email compliance@walletverdict.com with the subject WalletVerdict Data Deletion Request.

Include the email address used for WalletVerdict, and if relevant include your Telegram chat ID, WhatsApp user ID, Stripe billing email, or the report/case IDs you want reviewed.

If you contact us from Telegram or WhatsApp, we may ask you to verify control of that chat/contact before deleting linked notification records.

What we delete

We will delete or de-identify personal identifiers such as account identity, chat/contact IDs, notification preferences, support messages, team membership, API/webhook/embed records, and non-required operational records tied to you.

We may retain limited records where needed for security, fraud prevention, billing, legal obligations, dispute handling, or audit history. Wallet addresses and transaction hashes may also appear on public blockchains outside WalletVerdict control.

Bitcoin data

Deleting an account deletes its Bitcoin monitors, live sessions and screened address sets, and replaces its email on stored checks with an anonymous marker.

Raw provider responses are stored once per content and shared between reports. We delete one only when no report, transaction check or payment proof of another account refers to it; otherwise it stays until its 90-day retention ends.

Raw Bitcoin provider responses are deleted after 90 days in any case; reports keep only the hash, provider, URL and time of each response.

Timing

We aim to acknowledge deletion requests within 7 days and complete eligible deletions within 30 days unless a longer period is required by law or for security review.

After deletion, Telegram or WhatsApp users can stop further collection by not messaging the bot and by removing the saved notification ID from setup.

Contact

Questions or data requests can be sent to compliance@walletverdict.com.